Job Details

Coordinator, Ecommerce

Location NEW YORK, New York, United States
Category Marketing
Job Opened October 7th, 2021
Education Bachelor's Degree
Job Number 21000653
Job Type Full Time
Remote No

job description

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary:

The Coordinator, Ecommerce, Beauty & Fragrance supports the digital business day to day performance and merchandising to deliver sales and gross margin objectives. Responsible for setting up & merchandising onsite product listing pages, updating site content, negotiating and executing all gift with purchase promotions, QA'ing the site, and preparing key sales, site merchandising and competitor reports for the online beauty business.

Key Qualifications:

  • You get things done by engaging in high level teamwork and flexing your interpersonal skills
  • An effective verbal and written communicator
  • Have a strong customer focus, attention to detail, and drive for results
  • Ability to think analytically and assess/action on findings
  • Self-starter who can manage fast-changing business needs and troubleshoot adhoc situations

Role Description:

  • BA/BS Degree
  • 1+ years of experience in ecommerce, digital merchandising, and/or buying
  • Familiarity with site analytics tools (e.g., Omniture, Google Analytics, Coremetrics) and with content management tools
  • Technical aptitude with web-based tools and proficiency with Microsoft Office Suite
  • Must demonstrate business acumen and analytical skills
  • Have an understanding of and passion for digital retail landscape
  • Ability to multitask and achieve deadlines in an efficient, timely, and accurate manner

As The Coordinator, E-Commerce, Beauty & Fragrance You Will:
Promotional Planning & Execution

  • Partner closely with vendor teams across the entire portfolio of beauty & fragrance brands to organize gifts with purchase during key timeframes 
  • Responsible for executing all negotiated offers from start to finish to ensure seamless execution on site
  • Track promotional performance and share results with the larger team to apply learnings to future promotional calendars
  • Launch Saks’ first Online Smart Sampling Beauty program

Content Set-Up

  • Determine and execute merchandising strategies online across category, subcategory, custom arrays and other site content across all platforms to contribute to overall business goals.
  • Determine linking decisions in partnership with broader team 
  • Identify process and/or system inefficiencies on a regular basis and implement improvements

Reporting & Analysis

  • Analyze business and identify and action on opportunities 
  • Analyze  navigation, refinements, linking, and onsite search performance and identify and action on opportunities
  • Continuously research and track competitive landscape; identify ideas to implement 
  • Analyze operational metrics and partner with cross functional teams to optimize business and resolve issues

Team Collaboration

  • Collaborate with merchants, marketing, site content, and HBC Digital partners to execute business strategies
  • Manage and work with cross functional teams to resolve on-site issues
  • Partner with HBC India to execute daily QA site monitoring to ensure product is on site and properly represented and to identify QA issues; work with Distribution Center, Merch Ops, Studio and/or vendor representatives to resolve
  • Work closely with other Ecommerce Coordinators and Specialists to own and execute larger digital initiatives

Your Life And Career At Saks:

  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount

Thank you for your interest with Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national
origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination
in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.